Compatibility warning: macOS Mojave 10.14.4 cannot display some OmniOutliner and OmniPlan documents

by Ken Case on April 12, 2019

Good afternoon, readers! It’s incredibly rare for us to have to do this, but I need to let our Mac customers know that the 10.14.4 version of Mojave which shipped a few weeks ago (on March 25, 2019) has a drawing bug which makes windows with large CoreAnimation layers fail to draw. In particular, OmniOutliner and OmniPlan customers have been telling us that since upgrading to 10.14.4, they will open some documents and end up seeing… nothing. Perhaps some empty borders around the window. (Or if another window is dragged over the space where that window should be drawing, they’ll see a trail of its old pixels.) This is most likely to affect customers who are using older hardware, but it also affects large documents on newer hardware.

We’re working with Apple to get this resolved as soon as possible, but for now it appears there’s nothing we can do to resolve this on our own. We’ll provide an update as soon as a fix is available. In the meantime, I’m afraid we need to recommend that any OmniOutliner or OmniPlan customers with older hardware or large documents hold off on updating to 10.14.4. (Earlier versions of Mojave are fine.)


UPDATE (April 14, 2019): Good news! We’ve been working with Apple and tested a fix that will be in the next Software Update to macOS Mojave. (I don’t know the timeframe for that update shipping to the general public, but I’m glad this fix is on its way!)