Your Data and Omni

by Brent Simmons on April 6, 2018

Current events remind us that our privacy policy is worth rereading from time to time. It spells out what information we may collect and how it’s treated.

The Omni Group is not generally interested in your personal information or any of your data: we create and sell apps, not information about people. The privacy policy is explicit: “We do not sell, barter, or rent your personal information.”

This aligns your interests and ours. You want good apps and privacy, and we want to make good apps and preserve your privacy.

That said, it’s worth calling out that there is some information we collect: we like to know, for instance, what versions of iOS and macOS are most commonly used by our customers, which helps let us know which versions to support.

In other words, collected information helps us improve our apps and websites, and it helps us support you.

The other thing to consider is your data — that is, your documents and databases that go through our sync service (if you use it). The sync service exists to make the apps more useful: we wouldn’t want to store this data otherwise. The privacy policy is clear about how we treat this data, which is yours and not ours.

To further safeguard your privacy, we’ve made OmniFocus support end-to-end encryption and made OmniOutliner support encrypted documents. We couldn’t decrypt that data even if you asked us to. And you can use your own WebDAV server instead of ours, if you prefer. Or store your documents in other places such as iCloud Drive.

Again, though: reread the privacy policy for more detail. If you have any questions or concerns about it — or ideas about how we can further improve your privacy protection — please email info@omnigroup.com.

And if you ever run into trouble setting anything up, contact support. And remember that if you need to send a document to support, OmniFocus, OmniGraffle, and OmniPlan support anonymizing the data — that is, the app will leave the document in place, but scrub text and attachments.

Internal Review

Our privacy policy hasn’t been updated since 2012, but we may need to update it soon, for two reasons:

  • It doesn’t mention the encryption support we’ve added to OmniFocus and OmniOutliner, and
  • It should be reviewed in light of the European Union’s General Data Protection Regulation.

It’s possible that it doesn’t need to change, but it might. If it does, we’ll post a note on this blog about what changed and why. You can also track changes in our privacy policy via GitHub — we published it there specifically so that people can see when and how it changes.

And, again, please email any questions or suggestions to info@omnigroup.com.