Here are answers to some of the frequently asked questions about OmniOutliner culled by our Support Team from the volumes of mail we receive. If you don't see your question here please feel free to ask our Support Ninjas. You may also want to check the forums to see if your question has been answered there.

• How do I expand or collapse all of my notes at once?
• Why do I have trouble sending or receiving OmniOutliner documents via email?
• Why do my audio recordings sound like they're playing back at half-speed?
• Can I style the column titles in my document?
• Why am I getting slow response to my typing in the latest version of OO?
• Can OmniOutliner import MORE files?
• Can I filter my outline to only show checked or unchecked items?
• Does OmniOutliner support cloning like MORE?
• Is OmniOutliner 3 compatible with Keynote 3 (part of iWork '06)?
• Help! I upgraded/destroyed/forgot to back up my computer and lost my license! What can I do?
• How can I print an outline so that it only takes up one page horizontally?
• Why does the Finder show my OmniOutliner file instead of my attachments when I ask them to be revealed in the Finder?
• How can I access attachments via Applescript?

How do I expand or collapse all of my notes at once?

To expand or collapse all of your notes you need to use the escape key to toggle editing so you've got a row selected. Next, use cmd-a to select all of the visible rows. Finally, use cmd-' to toggle the visibility of your notes.

Last Updated on March 6, 2007

Why do I have trouble sending or receiving OmniOutliner documents via email?

OmniOutliner documents are stored in a type of folder called a file wrapper. File wrappers appear to be normal files in the Finder. Apple Mail will treat file wrappers like normal files and transparently zip them when you attach them to an email. Receivers of your email who also use Apple Mail will never know that they received a zipped folder -- they'll just see your OmniOutliner document. Users of other Mail programs like Entourage will need to manually compress their OmniOutliner documents before sending them.

Last Updated on February 20, 2007

Why do my audio recordings sound like they're playing back at half-speed?

This is due to a settings mismatch in the audio recording preferences. To correct this open the "Sound Capture" preferences and then select "Custom" from the Compression drop-down menu. Now select "Options" on the panel that appears. Make sure that your output sample rate matches your input sample rate.

Last Updated on September 13, 2006

Can I style the column titles in my document?

You can apply styles to the column titles in your document by selecting the "Column Titles" style in the drawer. It's not currently possible to apply styles individually to column titles.

Last Updated on September 13, 2006

Why am I getting slow response to my typing in the latest version of OO?

This may be due to having FruitMenu installed. Unsanity has released FruitMenu 3.6.2 which addresses this problem.

Last Updated on November 7th, 2006

Can OmniOutliner import MORE files?

Yes! Most styles and images will be preserved. If you're using an Intel Mac then you'll need to use the latest version to import your files.

Last Updated on May 3, 2006

Can I filter my outline to only show checked or unchecked items?

Unfortunately this kind of filtering isn't possible in OmniOutliner right now. We plan to add robust filtering in a future release.

Last Updated on March 28, 2006

Does OmniOutliner support cloning like MORE?

OmniOutliner does not support cloning currently. We plan to add cloning in a future release.

Last Updated on March 28, 2006

Is OmniOutliner 3 compatible with Keynote 3 (part of iWork '06)?

OmniOutliner 3.6 is compatible with Keynote 3. You can download a copy from our download page.

Last Updated on May 3, 2006

Help! I upgraded/destroyed/forgot to back up my computer and lost my license! What can I do?

Just visit the Lost Licenses page to retrieve it. If this does not work for you, please send email to sales@omnigroup.com.

Last Updated on February 15, 2006

How can I print an outline so that it only takes up one page horizontally?

If your outline is wider than one piece of paper, the rightmost columns will be printed on a separate sheet, which you might not prefer. The easiest way to avoid this is to print a scaled version of the outline.

1. First select Page Setup... from the File menu; the Page Setup sheet appears.
2. Choose OmniOutliner from the Settings pop-up menu.
3. Select the checkbox labeled Scale document to fit page width. This will shrink the outline just enough to fit it onto one horizontal page.

Last Updated on January 5, 2005

Why does the Finder show my OmniOutliner file instead of my attachments when I ask them to be revealed in the Finder?

When you attach a file to an OmniOutliner document instead of linking it, the file is embedded inside of what's called a file wrapper. A file wrapper looks like a normal file in the Finder but it's actually a special kind of directory. When the Finder is asked to show something that's located inside of a file wrapper it will instead show the wrapper itself. If you hold control when dragging an item into your outline, the item will be linked to rather than embedded in the document.

Last Updated on January 5, 2005

How can I access attachments via Applescript?

Currently Cocoa Scripting doesn't provide access to attachment innards. We hope that this will change in Mac OS X 10.4 so for right now we're not extending what Apple provides.

Last Updated on January 5, 2005

If your question isn't answered on the FAQ or in our documentation, the OmniOutliner-Users mailing list is the fastest way to get help — in addition to Omni's support ninjas, there are many knowledgeable users on this list, so questions are often answered within hours. You have to subscribe to the list to ask a question, but you can always unsubcribe once your curiousity is quenched. Searching the archives of the list can also be a valuable resource for finding the answers to your questions quickly.

OmniOutliner and OmniOutliner Professional include Help files built-in to the application. Select OmniOutliner [Pro] Help in the Help menu to view the documentation. This documentation is also available here on our website.

When OmniOutliner is purchased at retail, we include a printed user manual as well. Because we love you all so very much, we have posted a downloadable PDF version of this same manual so that even if you didn't buy OmniOutliner in a box – even if you didn't buy OmniOutliner at all – you can still enjoy this wonderful companion to our software! Just visit the download page to get your copy!

Release notes, frequently asked questions, and known issues for OmniOutliner are included within the application and can be opened by choosing the appropriate item in the Help menu.

You can also read about the changes in each version on the release notes page.

If you're still using OmniOutliner 2, have no fear. Archived support information will be available here on our website soon. In addition to being available under the Help menu in OmniOutliner, a copy of the Online Help files is also available here on our website.

You can contact a Support Ninja by using the Send Feedback... item in the Help menu within OmniOutliner.

Otherwise, you can send email to omnioutliner@omnigroup.com. We'll do our best to get back to you as soon as possible.

If you have questions about OmniOutliner, or if you'd just like to share some feedback with us, we'd love to hear from you. The best way to contact us is by using the Send Feedback... item in the Help menu within OmniOutliner.

Otherwise, you can send email to omnioutliner@omnigroup.com. We'll do our best to get back to you as soon as possible.