I’m very pleased to announce that OmniPresence document syncing will ship on May 22!
For the last several years we’ve been hard at work bringing automatic syncing to our Mac, iPad, and iPhone apps, so our customers always have their latest work available on all their devices. We started by adding automatic syncing to OmniFocus in 2008, then to OmniPlan in 2011—and this week, on May 22, we will round out support for automatic syncing in OmniGraffle, OmniOutliner, and OmniGraphSketcher by shipping “OmniPresence” document syncing.
Here is what OmniPresence looks like in action:
OmniPresence is designed to work well with any Mac app which supports OS X’s Auto Save and Versions. Using the same underlying document coordination as Versions, OmniPresence lets your app know when a document has been changed on another device, and double-checks to make sure it always syncs a current and complete copy of any documents currently being edited. OmniPresence can’t prevent conflicting edits from multiple devices—but when that happens it automatically saves both versions of conflicting edits so that no edits are lost.
OmniPresence is also designed to support document syncing within teams. By creating a shared sync account for your team, you can make sure that everyone on your team always has the latest copy of every document available on all their devices.
We believe in building solutions that will stand the test of time, and we believe that your data should be yours to control—whether you’re syncing your personal files or your company’s confidential information. So rather than use a proprietary syncing service which might not be available in five or ten years, OmniPresence is built on top of open web server technologies. This means you can sync documents using your own web server, such as the Apache server built into Mountain Lion Server. (We’ve posted instructions for setting up WebDAV file sharing on Mountain Lion Server on our support pages.)
We know that some customers would rather not have to set up their own service, so we’re currently scaling up our Omni Sync Server to support OmniPresence. We’re not quite sure how much additional traffic to expect from customers using OmniPresence, so we’re not opening the floodgates to all our customers just yet—but we are trying to make OmniPresence available to all accounts as quickly as possible. (Anyone who has checked the “I am brave” box at sync.omnigroup.com should already have access, and anyone else who checks that box will be given priority access.)
Finally, a quick note for any developers out there: we will be releasing the source code to OmniPresence as part of our open source frameworks on github, so you’ll be able to take our code and do whatever you want with it. OmniPresence is already compatible with other third party apps on Mac, but because of the sandbox on iOS it will require some integration work to support OmniPresence on iPad or iPhone apps. Our first goal was simply to use OmniPresence to sync documents in our own apps—but we’d love to see other apps start using it as well!
Thanks, everyone, for your patience as we’ve built automatic syncing into all of our apps. We hope you’ll enjoy OmniPresence as much as we do!
When we decided to bring all our apps to iPad, we immediately started hearing from our customers that it wasn’t enough to just bring desktop-class productivity apps to the best mobile platform: all of the documents in those apps needed to be mobile as well, so you’d always have the latest copies of your documents available on all of your devices.
As I shared in my January blog post, we’ve been hard at work on this problem for quite a while now and our solution to this is called “OmniPresence”: your documents, synced everywhere you want them to be.
What is OmniPresence?
- OmniPresence is a way to sync folders between your devices using a web server.
- On Mac, a separate OmniPresence app churns away silently in the background, syncing any documents placed in its folders—without requiring any special support from other apps. On iOS, the sandboxing environment requires that each app add its own support for OmniPresence—so we’ll be providing free updates for all our apps (and publishing code so other developers can add support if they wish).
- OmniPresence separates document syncing from any particular back end service provider. You can use it with your own compatible web server, or with the Omni Sync Server for documents created with your Omni apps.
Here is what OmniPresence looks like in action:
… and we’re finally at the point where it’s time to enlist your help in testing this code before we ship it!
The good news is that we’ve already heard from over a thousand of you who would be happy to help us test OmniPresence. The bad news is that we can’t open this up to all of you, because we have a very limited number of slots available for testing development versions of our iOS apps.
If you’re interested in helping us test OmniPresence, here are some questions we’ll need you to answer:
- Do you have a good strategy for backing up your documents in case something goes awry? You’re helping us test unreleased software, and one of the risks is that it might have bugs which delete or silently corrupt your data.
- Will you be able to use OmniPresence frequently over the next few weeks? If you don’t have time to help us this month, it would be better to give this slot to someone else.
- Are you willing to store your documents on the Omni Sync Server—or, alternatively, to patch, build, install, configure, and deploy your own copy of the Apache web server? We’ve submitted several updates to Apache which haven’t been integrated by their team yet, so if you’re uncomfortable storing data on our server you’ll need to set up your own server with those updates in place. (If you plan to use the Omni Sync Server, please tell us your account name so we can enable OmniPresence testing for it.)
And two bonus questions:
- Which of our apps do you use? We’re adding OmniPresence support to OmniGraffle, OmniOutliner, and OmniGraphSketcher, and an ideal tester would be someone who uses all three. (Note: OmniPresence provides no benefit to OmniFocus and OmniPlan, since they already have built-in support for syncing individual changes.)
- Are you a developer who is interested in adding OmniPresence support to your own app? We’re not quite ready to publish our source code yet, but we do plan to and it would be great to get feedback from other developers before we unleash this into the wild.
Please email your responses to firstname.lastname@example.org. We look forward to hearing from you!
In my last blog post, I reflected on all the things we accomplished in 2012 here at Omni—in particular, the completion of our huge “iPad or Bust!” initiative. But as Professor Hathaway said to Chris Knight, “That was yesterday. What have you done for me today?”
With “iPad or Bust!” out of the way, we’ve been able to move some of our projects off the back burner and here are some highlights of what’s coming: OmniFocus 2. OmniOutliner 4. Automatic document syncing. Sandboxing. Accessibility. Visio and Microsoft Project compatibility in our iPad apps. Upgrade pricing from Mac App Store apps.
Let’s start with OmniFocus 2! For OmniFocus 2, we’re bringing back to the Mac all of the design and innovation that went into our iPad edition of OmniFocus: dedicated Forecast and Review modes, clearer navigation, and a fresh look and feel. I’m looking forward to sharing it with you! At 6pm on January 31, you’re invited to join Merlin Mann, David Sparks, and me for the first public debut of OmniFocus 2. This will be a free event, hosted at the Cartoon Art Museum (a short walk from Macworld/iWorld), and anyone who attends will get early access to the OmniFocus 2 private beta. Space is limited, so if you plan to attend please let us know.
Next up: OmniOutliner 4! I know many of you have been waiting for this upgrade for a long time—I know I have been waiting for this for a long time! For those of you who might not know the history, OmniOutliner 3 shipped in January, 2005—one year before Macs transitioned to Intel processors. And OmniOutliner 3 certainly hasn’t sat still over the last eight years: we’ve ported to Intel processors and added support for Spotlight, dictionary lookups, LinkBack, Automator workflows, Quick Look, custom toolbars, Word 2008 export, Auto Save, and Versions. But other than a few tweaks to the inspectors and toolbars, its design has mostly stayed the same: it’s starting to feel a bit long in the tooth. So… it’s due.
What’s coming in OmniOutliner 4? We’ve completely rebuilt the outlining engine to support zooming text, showing and hiding columns, and we’ve improved link handling and attachments. We’ve designed a new style system which emphasizes named styles and simplifies the styles interface. And it’s built on a modern 64-bit architecture, with a fresh new look and feel. OmniOutliner 4 isn’t finished yet, but it’s getting close: it’s now at the point where I’m using it to edit all my outlines rather than OmniOutliner 3, so I anticipate we’ll be ready for public beta sometime in the first quarter.
Automatic document syncing is almost here! We call it “OmniPresence”: your documents, synced everywhere you want them to be.
We’ve designed OmniPresence around open web protocols, so you’re welcome to use our free Omni Sync Server or to host your own cloud server. We think that the option to host your own cloud is important—not just because of concerns with respect to privacy and security (though that’s key for many businesses), but because it means you can keep that cloud running as long as you want to keep using it. As we saw with MobileMe shutting down earlier this year, individual cloud services can easily disappear as business models change. Building a solution around open standards means that our customers have a choice of hosting providers rather than being tied to a single ephemeral cloud solution.
OmniPresence is not limited to syncing with a single cloud, either: you can choose which folders to sync with which clouds. This means that teams can set up separate folders in separate clouds, and you can access files from any of them on each of your devices.
Because it’s open and you can host your own cloud, OmniPresence is designed to sync any documents you want: it’s not limited to syncing documents created by our apps. In fact, on the desktop OmniPresence is completely independent of our other apps: if you wish, you can use it to sync TextEdit documents! (But when using OmniPresence with non-Omni apps, we’ll ask that you limit the amount of space you use on our Omni Sync Server since we can’t provide infinite storage to everyone for free. On your own cloud server, though, do whatever you want!)
On iOS, OmniPresence isn’t quite that independent: the sandboxing environment requires that each app embed the OmniPresence logic within its own codebase. We will be publishing our source code for free so other developers can add it to their apps.
OmniFocus 2, OmniOutliner 4, and OmniPresence. Three major upgrades, all coming your way in Q1, 2013.
But as I noted at the top, that’s not all! We’re also working on sandboxing to help keep your Mac safe; and accessibility (currently in private beta for OmniOutliner for iPad) to make our apps easier to use by those who are visually impaired. And we’ve been working on adding Visio and Microsoft Project compatibility to our iPad apps, so it will be easier than ever to go completely mobile with your work.
Finally, with OmniFocus 2 coming we’ve been thinking a lot about how to implement upgrade pricing from Mac App Store apps. As always, we plan to offer discounted upgrade pricing on our own online store, but unfortunately we don’t have the flexibility to offer selective discounts in the Mac App Store. We’ve decided to treat the Mac App Store the same way as we treat retail stores: it’s a great way to discover our software, and can give you confidence that it’s been vetted by a third party. And, just as you wouldn’t get a discount from a retail store if you purchase OmniGraffle 5 while owning OmniGraffle 4, you won’t get a discount if you purchase OmniFocus 2 from the Mac App Store. But we’re in the process of updating our store so that you’ll be able to register your Mac App Store apps to get a discounted upgrade price when you buy an update directly from us.
OmniFocus 2. OmniOutliner 4. OmniPresence. Sandboxing. Accessibility. Visio and Microsoft Project compatibility in our iPad apps. Upgrade pricing from Mac App Store apps. I hope you’re looking forward to 2013 as much as we are! (And don’t forget to let us know if you’re planning to come to the OmniFocus 2 debut!)
As we approach the end of 2012 (or the world, according to some), I’ve been reflecting on just how much we’ve accomplished this year here at Omni.
We celebrated 20 years of omnigroup.com, of course, and we moved to new offices. But, more importantly, we finished our two-and-a-half-year “iPad or Bust!” initiative by shipping the last of those five apps, OmniPlan for iPad! Version 1.0 doesn’t mark the end of all our work, of course—but it’s a great milestone and I’m incredibly proud of all our team has accomplished.
Finishing up our “iPad or Bust!” initiative has given us the opportunity to start working through a number of other projects on our “to do” lists, so there’s been a lot of news in 2012…
We rolled out our own Omni Sync Server, so you don’t have to become a sysadmin and run your own web server just to sync your devices. (But you can still run your own server if you like: our syncing engine is based on open web protocols.)
OmniFocus has been on speaking terms with Siri since late 2011, of course, but in 2012 we’ve made it more robust and brought support for Siri to the iPad app as well. We also added support for flexible weekly repeats and TextExpander—and just this month we’ve started beta testing our new Mail Drop which lets you email tasks directly to your OmniFocus database.
This year Apple introduced iPads with Retina displays, and we immediately shipped Retina updates for all of our iPad apps. Apple also introduced Retina displays to the Mac with the new MacBook Pro, and we’ve already shipped Retina updates for OmniGraffle and OmniPlan (and are busy working on Retina updates for the rest of our Mac apps).
Behind the scenes, we’ve also been updating all our Mac apps to leverage the latest fundamental advances in OS X: this year we shipped Developer ID-signed updates for all our apps, 64-bit updates for OmniGraffle, OmniDiskSweeper, and OmniDazzle—and we expect to ship 64-bit updates for the rest of our apps soon. We’ve also been hard at work adopting OS X’s new App Sandbox.
Even before we finished “iPad or Bust!” one of our top priorities has been to build automatic document syncing into OmniGraffle, OmniOutliner, and OmniGraphSketcher—we want it to be as easy to sync all our apps as it is to sync OmniFocus and OmniPlan. We’ve been working on this for over a year and a half now, and at the start we had very promising results: it felt like magic when it worked, and we thought we’d be ready to ship last year. But though our code was finished, we found the back end service we were trying to use wasn’t working reliably, and we felt it would be irresponsible to ship something so critical until we knew the full solution was solid. After a year of trying to help get that solution working, we went back to the drawing board and designed a new syncing solution based on open web protocols. Nobody was more disappointed about the delay this caused than we were—but we knew we needed to find some way to move forward, and I’m pleased to report that the redesign has gone very well (and our new syncing solution is now in internal testing).
Which, of course, leads right into the subject of my next blog post: what’s coming next from Omni? (Stay tuned!)
Howdy, friend-os! Today, I get to do something we’ve been looking forward to for a while now: announce that the Omni Sync Server is coming out of beta.
We’ve had the server up for almost two years now - it launched way back in April of 2010. In that time, the server has been scaled up from a Mac mini here in our offices to a collection of machines in our colocation facility, all working together to help you move your Omni apps’ data back and forth between your OS X and iOS devices, as well as to store backup copies of that data just in case things go totally diggstown and you need them.
When we launched the server, it was an OmniFocus-only affair, but we’ve added support for the server to all of our iOS apps. On the Mac, OmniFocus and OmniPlan have built-in support for the server as well. (The Mac apps that don’t already include support will get it in the future.)
So, to the tens of thousands of folks out there that have been storing your data on the server this whole time: thank you very much for being willing to sign up and help us build this thing. There’s always a seat for you on our little red wagon. To everyone else: if you were interested in using the server but didn’t want to sign up while it was in in a testing phase, we’re rolling out the red carpet for you. Head over to omnigroup.com/sync and set up an account.
Oh, and did we mention that you can have this all for the low, low price of zero? One of the things we learned is that we can build and run a service like this without needing to charge for it. Consider it a delicious after-dinner digestif you get whenever you buy one of our apps. Enjoy!
“Wow, your customers are nerdy!”
That was a friend’s response recently when I mentioned that logarithmic axes are the number-one feature request for OmniGraphSketcher.
The way I see it, our customers understand that logarithmic scales are the best way to present many types of data and ideas. Stock prices, advances in technology, and many other phenomena tend to change by multiples rather than additions. Logarithmic scales show each doubling as a constant distance, so you can compare percent changes without large differences in absolute size getting in the way.
So I’m very excited to announce that OmniGraphSketcher 1.2 for Mac and OmniGraphSketcher 1.5 for iPad are now available, with full support for logarithmic axes!
You don’t even need to know anything about logarithms to use this feature. You just turn it on via the axis inspector, for either or both axes. (The resulting charts are sometimes called lin-log and log-log.) There is no step two!
These logarithmic axes are designed to follow best practices in information visualization, and they work seamlessly with all the other features of the app, such as dragging, nudging, snapping, sketch recognition, axis manipulation, and scale-to-fit. And because logarithmic scales are more likely to span many orders of magnitude, we now support much larger and smaller numbers (up to 10300 and down to 10-300), more decimal precision (up to 13 digits), and scientific notation (so you can use numbers like 3 x 10200 without typing 200 zeroes).
Given that the known sizes of physics only range from about 10-35 meters (the Planck distance in quantum theory) up to 1026 meters (the size of the observable universe), we figure that +/- 300 orders of magnitude should be plenty.
At least for now.
As part of these updates, we’ve also refined the algorithms that draw axis tick marks and tick labels. When there is not enough room to label every tick mark, we now consistently label every other tick mark, or every 5th, or every 10th, etc. If we skip a lot, we’ll automatically use major/minor tick marks to make it easier to see which tick marks are getting labeled.
On logarithmic axes, we show just the first five numbers between each power of ten when possible, then only the powers of ten themselves, and then evenly-spaced powers of ten. OmniGraphSketcher makes all of these decisions for you, so you never have to think about it.
And did I mention that your axis ranges don’t have to end on powers of ten? Suppose your data values fall between 8 and 200. In many charting programs, the best you can do is this:
But we think logarithmic axes should be just as flexible as linear ones, and we want you to be able to switch between linear and logarithmic scales seamlessly. Again, we’ve done the work so you can get what you’d expect:
Last but not least, we’ve added a really nifty new feature called line interpolation. As you know, OmniGraphSketcher lets you draw lines freehand even if you don’t have exact data to back them up. This is great if you have a rough idea of a trend or want to visualize several possible scenarios. But wouldn’t it be cool if you could also turn your sketched lines into sampled data points for analysis or re-plotting in another program? That’s exactly what line interpolation does. It samples at each horizontal tick mark (x-value) to convert your line into a data series.
The reason we’re introducing this at the same time as logarithmic axes is because it lets you see how the shape of a line differs in linear vs. logarithmic space. Regular lines in OmniGraphSketcher simply connect two or more data points as smoothly as possible, so intermediate values do not necessarily stay the same when you convert between linear and logarithmic scales. Line interpolation solves this by letting you anchor some of the intermediate points. Now you can easily demonstrate, for example, how a straight line in logarithmic space becomes an exponential curve in linear space:
Download the latest versions of OmniGraphSketcher from the App Store (Mac, iPad) or from our online store (Mac); or use the built-in software update to download automatically.
And let us know what you think!
(If you want all the details, check out the release notes for the Mac and iPad versions.)
Typically before we ship a new version of OmniGraphSketcher, I like to try using the app to re-create a real economics diagram based on a set of the most interesting graphs in an economics textbook. In other words, I try to simulate the experience of being an actual OmniGraphSketcher user.
The last time I did this, I was blown away by how easy it was to draw this professional-quality graph, right there on my iPad — just by tapping and dragging my fingers.
I mean, look at that! I could easily email it in PDF format directly to a textbook publisher.
There was one frustration, though. It was difficult and somewhat error-prone to precisely position text labels, especially when they were short, abbreviated variable names. The labels were mostly hidden under my finger, so adjusting them just right required zooming in as far as I could and even then having to guess if I was in exactly the right spot.
I knew that Apple's iWork applications had solved this problem with a "nudge" gesture, which you perform by holding one finger on the object to be adjusted and then swiping a second finger in the direction you want to nudge. The object being held shifts by one pixel per swipe. That feature was already on our very long to-do list, but no customers had ever requested it, so it was not in any immediate plans. Yet assembling this example graph made it clear that finely adjusting objects was the weakest link in our quest to make graph creation as quick and easy as possible.
I set about implementing the nudge gesture, which quickly turned into a major overhaul of our whole gesture recognition system. That overhaul made the other gestures more reliable, and it paved the way for new and interesting gesture shortcuts. For example, OmniGraffle for iPad now includes the ability to quickly send objects forward and backwards by pressing one finger on the selection while swiping two more fingers up (to send forward) or down (to send backward).
Now that OmniGraphSketcher for iPad includes the nudge gesture, creating that complex economics graph is really a breeze. You'd think I'd have gotten used to it by now, given that I've been developing the app ever since the iPad was announced and I know in detail how it all works. Yet Apple's term "magical" is still the best way I know of to describe what it feels like to use the app to make beautiful, accurate graphs.
When the iPad was announced last year, I posted that we were planning to bring all five of our productivity apps to iPad. We've just submitted OmniOutliner for iPad to the App Store, the fourth of those five apps:
I've been looking forward to OmniOutliner for iPad all year: OmniOutliner is the app I turn to whenever I want to collect and structure my thoughts (it's where I'm writing this text right now!) and it's great to be able to take those outlines with me and work with them on my iPad.
Now that OmniOutliner for iPad has reached GM, we're busy putting together some screenshots and an intro video which explain how the app fits together, and we look forward to posting those to our main website as well as more information here. For now, though, let me share this teaser video:
We don't know exactly how long it will take for OmniOutliner to be reviewed, but hopefully not more than a week or two. If you'd like to be notified by email the moment OmniOutliner is available on the App Store, you can subscribe to our low-traffic OmniNews mailing list or to our OmniOutliner Users mailing list. And, of course, you can watch this space—or follow @omnigroup or @omnioutliner (or me, @kcase) on twitter.
Meanwhile, let me briefly give some updates on our other projects! But first, an important reminder: our plans do change over time, so please don't rely on things happening according to today's particular snapshot of those plans.
OmniPlan v2 just went into beta, adding multi-user collaboration over the air (through Apple's MobileMe or our own Omni Sync Server, or your own private WebDAV server). For more about that, see last week's blog post. Once we wrap up this beta, we'll finally be ready to start on the last of our “iPad or Bust!” projects, OmniPlan for iPad.
Our free Omni Sync Server has been in beta since last summer, and it's been working quite well: over 18,000 people have signed up and feedback has been overwhelmingly positive. This will remain a free service for all Omni customers when it leaves beta; if you haven't tried it already, I encourage you to give it a spin!
OmniGraphSketcher for Mac has a major update now in beta which adds support for log scales—important when you're trying to compare trends in data which might be orders of magnitude apart. We're also working on bringing that work over to the iPad app.
We're very close to submitting an update to OmniFocus for iPhone, adding the very popular Forecast view which was introduced in the iPad app. (Here's a screenshot.) Our test pilots found a few bugs around the edges that we need to squash before it's ready to ship, though, so it'll probably be another week or two before it's submitted (and another week after that before it's reviewed).
For OmniOutliner 4 for Mac we've taken apart our entire outline architecture, rebuilding it on top of more modern OS X infrastructure such as CoreAnimation and bindings. The rebuilt outline architecture from OmniOutliner 4 reached a major milestone last week with our public beta release of OmniPlan 2—and now that OmniOutliner for iPad has been submitted, we can focus more of our direct attention on OmniOutliner 4.
We're planning some major updates to OmniFocus for Mac, polishing up its user experience to match the ease of use and aesthetics of the iPad edition, adding the Forecast and Review modes which we introduced in the iPad app, and adding support for syncing projects with OmniPlan.
And finally, we're looking forward to updating our apps to take advantage of the new features Apple is introducing in Mac OS X Lion, such as the Versions autosave architecture, built-in Resume, and full-screen apps.
As always, I'd welcome any feedback you might have: leave a comment here or send me a message on twitter (where you'll find me at @kcase).
UPDATE: I just realized that I forgot to mention the price! OmniOutliner for iPad will be $19.99.
If you'll pardon the horn-tooting for a moment, we'd like to take the opportunity to flatter one of our teammates. Omni's UX lead Bill recently spoke at the Voices That Matter conference here in Seattle. At last fall's VTM: iPhone Developers conference in Philly, Bill spoke about Designing Graceful, Gracious Interfaces for iPad alongside other notable tech folk. Though he didn't have as cool of a getup as this speaker, we think he put forth a valiant effort and are perfectly comfortable with calling him a hero from time to time.
In recognition of his contributions, not only to our apps, but to the ongoing dialogue about User Experience in software development, we would like to share some of Bill's thoughts with you. For those of you who couldn't attend the conference, here's his keynote presentation (paired with some audio from one of his practice sessions). If you find this sort of stuff as inspiring as we do, perhaps we should all arrange for a party-bus to the next conference - an omnibus, if you will.
Designing Graceful, Gracious Interfaces for iPad from The Omni Group on Vimeo.
I'm very pleased to announce that all of our paid apps are now available through Apple's new Mac App Store! The Mac App Store is the most convenient way to buy our software, letting you purchase, download, and install our apps with just one step, and easily update our apps at the same time as you update other apps you've purchased from the the store.
But to be clear, the Mac App Store is not the only way to buy our software: we'll continue to offer direct sales and updates through our own website as well. Through our website, we can offer much more flexible terms and options: trial and beta downloads, upgrade pricing, and discounts for volume, bundle, and educational purchases.
No matter which way you buy our software, you'll be getting the same product: all of our Mac App Store apps are exactly the same as the apps we sell through our website (except for a few minor changes made to work with the store). We'll also keep future updates to our apps in sync—apps you've purchased directly through us will continue to update themselves as they always have, while App Store updates will appear on the App Store (after a slight delay due to the App Store's review process). And either way, you'll have the same great support from our team here at Omni.
A few quick questions that I know a few people are wondering about (because I've already been asked!):
"Why doesn't the App Store recognize that I've already purchased an Omni app?"
The Mac App Store only supports software which you've purchased directly from it. That's even true of Apple's software, as I found out this morning while testing Keynote. And unfortunately, there's no way for us to tell the Mac App Store that someone has already purchased one of our apps. (Though really, that wouldn't be fair to Apple since they wouldn't get their 30% of the purchase price to help support the store's infrastructure.)
There's been a bit of confusion over this point, since the App Store does notice when the exact same version of the exact same app is already installed: it displays "Installed" instead of a price tag. But that doesn't mean it will update that software: as soon as the version number changes (on either side), it reverts to showing you a price tag for that app instead.
"If I'm purchasing from the Australian Mac App Store, why are your prices so much higher than they are through your own website?"
On our website, we sell all our products in our local currency—and since we live in Seattle, that currency happens to be US dollars.
For the Mac App Store, we don't set prices directly; we choose a price tier which Apple uses to choose a price for each region. We've chosen the price tier which is closest to our own online store pricing (just a few cents different in our local currency), but exchange rates fluctuate and this week you might happen to get a better deal buying directly from us than you do when purchasing locally. Please feel free to take advantage of that if you wish!
"Where do I find your apps on the Mac App Store?"
We've added links on each of our product pages, or you can go straight to the Mac App Store's page for the Omni Group.
"Does your 30-day money-back guarantee apply to Mac App Store purchases?"
Absolutely! But please remember that the 30-day guarantee is not intended to take the place of a trial period: we pay 30% of our App Store sales to Apple whether or not we refund a purchase. If you'd like to try one of our Mac apps, we have two-week trial downloads available on each of our product pages. (If you need more time than two weeks, please contact email@example.com for an extended trial license.)
As always, if you have a question I didn't answer (or any other feedback you'd like to share), please let me know! Either leave a comment here, or send me a message on twitter (where you'll find me at @kcase).