Need help with OmniGraphSketcher?

Feel free to contact our OmniGraphSketcher support team. We'll typically be able to help within 24 hours.

Call support

1 206-523-4152

Toll Free

1 800 315-6664

Recover a lost license

Lost License Page

OmniGraphSketcher FAQ

  • OmniGraffle, OmniGraphSketcher, what's the difference?

    OmniGraffle excels at creating flow charts, system diagrams, and layouts. OmniGraphSketcher is designed for creating quantitative diagrams (graphs). You can do a lot with both though!

  • So what doesn't OmniGraphSketcher do?

    OmniGraphSketcher is not a function graphing program (try Grapher in Mac OS X Tiger and Leopard). And although it does have some convenient calculation abilities, it is by no means a math or stat package (try Mathematica). Finally, although it contains a mini spreadsheet, it is not Numbers or Excel. Instead, OmniGraphSketcher combines just enough pieces from all of these worlds to let you make graphs fast and furiously.

  • Can it do Pie Charts?

    Not currently. In most cases, information that you might want to display in a pie chart is better displayed in a bar chart or table. We’re committed to staying true to best practices for data visualization whenever possible.

  • I have some data. How do I get it into OmniGraphSketcher?

    OmniGraphSketcher will import directly from any other application (such as a spreadsheet or text editor). Just copy and paste the data right into the graph window.

    Specifically, tab- or comma-separated values are imported as follows:

    • 1 column of numbers: 1-dimensional data (series plot).
    • 1 column of labels, 1 of numbers: axis tick mark labels with 1-D data (series plot).
    • 2 columns of numbers: 2-dimensional data (scatter plot).
    • 1 column of labels, 2 of numbers: 2-D data (scatter plot) with a label for each data point.
    • More than two columns of numbers: 2-D data, with the first column repeated as a pair with each other column.
  • My data requires Logarithmic or Date/Time Axes

    We released OmniGraphSketcher 1.2, featuring log axes, in August 2011. If date and time axes are on your wish list, please send us feedback!

  • Can I add a second y-axis with a different scale to my graph?

    Not currently. Most of the time this type of graph offers no improvement in readability over two graphs arranged vertically with identical x-axes. There’s more information in this blog post written by OmniGraphSketcher lead engineer Robin.

  • How is this different from Robin Stewart Software Graph Sketcher?

    We’ve added a lot since the last release of Graph Sketcher (1.5.2), including a new user interface, complex curved lines, adjustable margins, and importing of multiple data series. For more detailed information, check out the archived release notes in the OmniGraphSketcher help menu.

  • I have a license for Robin Stewart Software Graph Sketcher. Do you have upgrade pricing?

    If you purchased Graph Sketcher in the past, you are eligible to upgrade to OmniGraphSketcher for free! If you didn’t receive your coupon code via email, get in touch with us at sales@omnigroup.com.

Uninstall

  • What should I do if I need to uninstall?

    Like most Mac OS X applications, our products can be uninstalled by simply dragging the icon to the trash. Once you empty the trash, the application is gone from your computer. Like Jeff Goldblum says, “There is no step three!”.

Licensing

  • Help! I upgraded/destroyed/forgot to back up my computer and lost my license! What can I do?

    Just visit the Lost Licenses page to retrieve it. If this does not work for you, please send an email to sales@omnigroup.com.

  • Why won't it accept my license?

    If you purchased your license through our online store:
    Both the license key and license owner must be entered exactly as it was emailed to you. The key is linked to the owner so they both must match exactly to be accepted by the application. The license key should be a 23-character long string and does not contain numbers. If you need your license key sent to you again, you can use the Lost Licenses page to retrieve it. If you are still having trouble, please send an email to sales@omnigroup.com.

    If you purchased a retail boxed copy:
    Please double check you entered the license key exactly as given to you. The license key should be a 23-character long string in the format of XXXX-XXXX-XXXX-XXXX-XXXX-XXX and does not contain numbers. If you are still having trouble, please send an email to sales@omnigroup.com. It is also recommended you register your license key with us so we can send it to you if you happen to misplace it.

  • I bought one of your products through the Mac App Store; when I launch it, it asks for a license code. What should I do?

    One of the advantages of the Mac App Store is that the products you buy there don’t require license codes. Instead, your iTunes account information is used to unlock the products you buy there.

    If your Omni application is asking for a license code, it’s usually because a trial copy of the application downloaded from our website is being run instead of the Mac App Store edition.

    The easiest thing to do in this case is a Spotlight search of the entire Mac for the product name. Use the results to find and launch each copy of the app on your Mac one by one. If a copy asks for a license, quit it, then move it to the Trash. Copies installed via the Mac App Store won’t do this.

    If, at the end of this process, all the copies are in the Trash, you can use the “Purchases” tab in the Mac App Store to download a new copy of the product. Once the Mac App Store edition is installed, you won’t be asked for the license info on launch.

Download

This is a free update for all current owners of OmniGraphSketcher. The app will run as a fully functional trial for 14 days without a license. Also available for purchase on the Mac App Store. Requires Mac OS X 10.5 Leopard or later to run.

What's New

Latest release: July 30 2012

OmniGraphSketcher 1.2.4 is a minor update that fixes problems with the Japanese and French localizations restored in version 1.2.3.

Previous Releases