About our software licenses
Our products are usually licensed for a given number of computers or people, deciding in favor of the smaller of the two numbers if they aren't the same. For instance, one person with both a laptop and a desktop computer (or, say, a home machine and an office machine) can legally install and use a single license on both computers. Similarly, one home computer shared by three family members needs only a single license of the software.
However, it's important to understand that the licenses are not "floating" licenses. For instance, a business with twenty people needing to use the software across thirty computers needs to purchase twenty licenses, even if no more than ten people will ever use the software simultaneously. While the licensing software does not enforce this restriction, this is the intent of the license, and the understanding under which we sell licenses on our online store.
Our licensing software allows for licenses to be installed in either of two different ways:
- Computer licenses are available only to users on the computer or computers where the license was installed. You can install the same license on multiple computers, thus making the license available on any of them.
- Personal licenses are available only to users who have installed the license as a personal license for their account. You can install the same license for multiple user accounts, thus making the licenses available to any of those users. Personal licenses take precedence over computer licenses - a personal license will be claimed if available before a computer one will.
You are free to choose which of these ways you want to install any licenses you purchase, and you can change your mind at any time.
How do I install the licenses I bought?
Launch the application and select "Licenses" from the application menu, which is next to the Apple menu (the Apple logo in the upper-left of your screen). If you have a license file that we sent you, you can drop that file on the window and the "Add License" panel is displayed with the Owner and License Key fields already filled out. Otherwise, you can click the Add button and enter the owner and license key. Make sure you enter this information exactly as it was provided; copy and paste it if you have the information in an email message. Select the type of license (Personal or Computer; see above for explanations of the license types). Click the Save button, and the licenses are installed.
How do I uninstall licenses? (I accidentally installed as computer licenses and I need to change them to personal licenses, or I installed on my office machine and I'm moving to a new job, for instance.)
Open the licensing panel by choosing "Licenses" from the application menu (right next to the Apple menu). Click on the license you want to uninstall and then click the Delete License button. A panel appears, showing exactly where the license file is stored, so you can verify that you are uninstalling the correct license.
I bought my own personal license for your product. How do I keep other people on the network from using the license and preventing me from using it?
Install your license as a personal license. (That is, when you license the product, select "Personal" as the license type.) The license key will be saved in your home folder.