Degradation of the list
Ken Case
kc at omnigroup.com
Wed Jun 14 17:20:47 PDT 2000
> Apparently at some point Omni decided that this list was no
> longer for people to discuss features, problems, and
> workarounds for OmniWeb, but that they would instead turn
> it into unpaid tech support.
Sorry if it appears this way to you. I would strongly invite you to
use this list to discuss features, problems, and workarounds for
OmniWeb, and to ignore any questions posted by users new to OmniWeb.
But yes, you do have a point:
> Omni should put up a FAQ on their page explaining what
> Terminal.app is and where to find it, as well as directions
> on how to download and extract their browser, since these
> seem to be the most common questions, and *remove* the
> direct link to the mailing list.
Sounds reasonable to me. I've been meaning to update the pages to
explain Terminal to users anyway, and as you suggest I'll go ahead
and change the link to the mailing list to point at our tech support
address instead.
I'll also be switching over this mailing list to be a members-only
list, so that people must be subscribed to the list to be able to
post to it (unless they have moderator approval), which if nothing
else should eliminate the remaining spam that makes it through our
filters.
Thanks for the feedback,
Ken
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