support

Curt Clifton curt.clifton at mac.com
Sun Mar 26 12:37:21 PST 2006


Deborah,

On Mar 26, 2006, at 2:37 PM, deborah avren wrote:
> I have now upgraded to pro in order to be able to print the  
> documents.  In the midst of the document two separate pages where  
> created each one with one line.  In an attempt to solve this  
> problem I now can only print a one column enlarged document.  I  
> have spend 4 hours preparing for a presentation which i now can not  
> use, once again.

I wish I could be more helpful, but I'm afraid I don't understand  
what you mean.  Just to be certain, the print settings in  
OmniOutliner appear in two different places:

1) In the File -> Print dialog, there is an OmniOutliner Pro  
section.  (Inside the Print dialog, click on the drop-down list that  
is initially labeled "Copies & Pages" and choose "OmniOutliner Pro".)

2) In the File -> Page Setup dialog, there is also an OmniOutliner  
Pro section. (Inside the Page Setup dialog, click on the Settings  
drop-down list and choose "OmniOutliner Pro".  Within those settings  
I think you might find "Scale to fit page width" useful.)

> Please advise me how i can either purchase or access live support,  
> a course or an alternative.
>
> I am very frustrated by this program.  please help  deborah

The Omni Group provides outstanding support in my experience, though  
this mailing list is not the primary support channel.  To contact  
support directly, use the Help menu in OmniOutliner Pro and choose  
Send Feedback.  This will open up your email program with a new  
message window.  The new message subject will include a bunch of  
information that the support people can use.

Good luck and best wishes.

Cheers,

Curt




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