jumping

[Andrew Abernathy]

On Sep 17, 2005, at 2:48 PM, Trevor Harmon wrote:

> But why must there be a change? I have no problem with the current  
> behavior as a default, especially since other Mac OS X applications  
> have it. I'm just saying it would be nice to have an option that  
> allows the user to change the scrolling behavior according to his  
> or her preference. That way, instead of collecting a whole bunch of  
> feedback from users and worrying about what to do, you can just  
> provide a few options and be done with it.

Omni deciding to make changes in response to user feedback doesn't  
necessarily mean that we would change the _default_ behavior.

At the same time, more preferences mean more complexity. The ideal  
(which of course is frequently unattainable) would be to come up with  
a solution that _everyone_ preferred. Short of that, then we have to  
gauge demand for and benefit of a preference. Any time there are two  
different behaviors, that introduces the possibility for confusion  
between users, between customers and our support staff, even between  
developers. It means we have to write and maintain and localize  
additional documentation and user interface. It means the user has to  
wade through more documentation. It means that the user has to wade  
through more preferences, and contributes to an overall impression of  
complexity.

Which is not to say we _won't_ add a preference, but we do want to  
weigh the benefits vs the tradeoffs/costs.

>> Eep! I haven't seen that behavior before. And I'm unable to  
>> replicate it in some simple testing. Any chance I could get you to  
>> send me that document, for us to test against? (My apologies if  
>> you've sent a sample document in previously; I can't currently  
>> check our bug system to look for it.)
>
> I will once I figure out how to garble the text. Strange that  
> OmniGraffle has an option to do this automatically when sending  
> feedback, but OmniOutliner doesn't.

Yeah, sorry about that. (I was kind of thinking that since you  
already posted movies showing the content of the document, it  
probably wasn't a sensitive document.) I encourage you to send a bug  
report to omnioutliner at omnigroup.com. :-) Customer requests for a  
feature will at a minimum cause us to evaluate its necessity more  
carefully.

-andrew