Apple Mail and/or Exchange Server email problem

[Gregg Dinse]

On Feb 7, 2008, at 10:30 PM, John Musbach wrote:

> On Feb 7, 2008 8:07 AM, Gregg Dinse <dinse at niehs.nih.gov> wrote:
>> I always CC myself on emails that I send.  Yesterday I sent an email
>> to a colleague just before I left work.  This morning I looked for
>> that message in my Inbox (in Apple Mail) and it was not there.  I
>> looked to see if I had already filed it on my mac, in the mailbox for
>> that colleague, but it was not there either.  Then I looked in the
>> Inbox on our Exchange server and I could not see it there.  Finally,
>> I looked in the Sent mailbox in Apple Mail and there it was.  Sure
>> enough, I had CC'd myself like usual.  Does anyone have any idea why
>> I did not get a copy?  Even if I did get a copy on my mac and either
>> accidentally deleted it (unlikely) or accidentally misfiled it (less
>> unlikely, but I looked in neighboring mailboxes), why was it not on
>> the Exchange server?
>
> This sounds like a issue that occurred after the switch to Exchange,
> perhaps you should contact your system administrator and ask if he/she
> applied any security policies that drop cc's addressed to the sender.
>
> --  
> Best Regards,
>
> John Musbach

Hi John,

It certainly could be related to my switch to Exchange, but I always  
CC myself, and as far as I know, this is the only CC that did not get  
to my Inbox.  I sent a lot of other emails yesterday, and in the week  
or two since I switched to Exchange, and not all of them are missing.   
To the best of my knowledge, only one message got lost.  In fact, I  
have received all of the CCs that I sent today (after noticing the  
missing CC).  So if there was a change of security policy, why would  
it only affect this one message?

If this was just an isolated incident, then I can live with that.  I  
just wanted to be proactive and try to avoid future issues if this was  
just a symptom of some larger problem.

It turns out that I can't get help from our sys admin because they do  
not support Apple Mail at the place I work.  In view of that, I  
probably will never be able to figure out what happened.  I just hope  
it does not continue happening.

Gregg

P.S. Now that you mention it, I think they did institute some security  
changes in the last few days, though they were aimed at Windows  
machines.  Maybe there was some glitch while they were tinkering with  
the new settings that caused this to happen.