Anybody Else Installed Photoshop CS3 ?

[Randal L. Schwartz]

>>>>> "LuKreme" == LuKreme  <kremels at kreme.com> writes:

LuKreme> On 28-Apr-2007, at 18:03, Henry McGilton wrote:
>> I un-installed CS3 beta.
>> 
>> When I try to install the release version of CS3, the setup
>> package delivers the message:
>> 
>> Cannot Install Adobe Photoshop CS3:
>> 
>> Because it conflicts with Adobe Photoshop CS3

LuKreme> It is probably seeing the Receipt package for your CS3 beta.

LuKreme> Still, a stupid stupid installer issue that Adobe created.

Agreed.  I had some grief installing as well.

First, I figured that simply running the installer for the
real package would just Do The Right Upgrade.

No, I get the message quoted above.

So, I start trashing everything I have with CS3 in the folder path.

That doesn't work.  Still get the conflict.

I searched "uninstall cs3", and got the labs.adobe.com page which says "don't
just drag things into the trash", and points me at the GUI uninstaller.

I run that, and it says it did the deed.  Started the installer,
and again it says CS3 is still installed.  WTF!

So I run the deinstaller again, and it says "can't completely uninstall
this", but doesn't say ENOUGH in the error message to help me out.  WTF!

I use File Buddy to find *everything* with CS3 in the title.  I delete
all those.  Not enough. WTF again.  (At this point, I was swearing
in my Portland home loud enough for them to hear it in Mountain View.)

So then I look again at the labs.adobe.com page, and it points at a python
script that is *really* dangerous but purports to do the job.

I run that, first in test mode, and see that it's also wanting to delete
a few folders that have ps10 or something like that in the path.

I run it... and... FINALLY the installer is happy.

MORE DIAGNOSTICS, ADOBE.  Even a *file* I could have read to see what it was
complaining about beyond the GUI would have *VERY MUCH HELPED HERE*.  Don't
treat your power customers like idiots.

Adobe missed the ball on this one, especially with so MANY people who had
installed the Beta.

-- 
Randal L. Schwartz - Stonehenge Consulting Services, Inc. - +1 503 777 0095
<merlyn at stonehenge.com> <URL:http://www.stonehenge.com/merlyn/>
Perl/Unix/security consulting, Technical writing, Comedy, etc. etc.
See PerlTraining.Stonehenge.com for onsite and open-enrollment Perl training!