Icky Crash Report

[Tobias Peciva]

Hey Folks,

We've had the following crash report submitted by a customer. It's a  
bit light on useful information: None of the addresses appear to map  
to anything in our application, and as you can see, Crash Reporter  
failed to obtain translated code information. We sent the customer a  
build with debug symbols and got a new crash report back, but it was  
essentially identical.

Rosetta crash? Any other suggestions?

Thanks muchly!

Peace,
Tobias Peciva
Pharos Systems


Rosetta: Yes
Version: ??? (???)
PID:    399
Thread: 0
Exception:  EXC_BAD_ACCESS (0x0001)
Codes:      KERN_INVALID_ADDRESS (0x0001) at 0x7ca9ab38

Thread 0 Crashed:
0   popup             0xb81297b2 spin_lock_wrapper + 49510
1   popup             0xb808a33b 0xb8000000 + 566075
2   popup             0xb8139144 spin_lock_wrapper + 113400
3   popup             0xb813936f spin_lock_wrapper + 113955
4   popup             0xb8138351 spin_lock_wrapper + 109829
5   popup             0xb807c36b 0xb8000000 + 508779
6   popup             0xb807c48b 0xb8000000 + 509067
7   popup             0xb811e179 spin_lock_wrapper + 2861
8   popup             0xb811e433 spin_lock_wrapper + 3559
9   popup             0xb81369a0 spin_lock_wrapper + 103252
10  popup             0xb80050f7 0xb8000000 + 20727
11  popup             0xb8137d58 spin_lock_wrapper + 108300
12  popup             0xb811dba3 spin_lock_wrapper + 1367
13  popup             0xb80038f2 0xb8000000 + 14578
14  popup             0xb8003819 0xb8000000 + 14361

Thread 0 crashed with X86 Thread State (32-bit):
   eax: 0x8fc00000    ebx: 0xb8129691 ecx: 0xb7fff99c edx: 0x7ca9ab38
   edi: 0xb7ffd658    esi: 0x85bff058 ebp: 0xb7fff8a8 esp: 0xb7ffb400
    ss: 0x0000001f    efl: 0x00010202 eip: 0xb81297b2  cs: 0x00000017
    ds: 0x0000001f     es: 0x0000001f  fs: 0x00000000  gs: 0x00000037

Binary Images Description:
0x8fc00000 - 0x8fc50fff dyld 46.9            /usr/lib/dyld
0x8fe00000 - 0x8fe49fff dyld 46.9            /usr/lib/dyld
0xb8000000 - 0xb82d9fff popup             /usr/libexec/cups/backend/ 
popup

Translated Code Information:

NO CRASH REPORT