Sending Mail to AD Exchange Enabled Groups

[John C. Welch]

On 4/28/08 9:13 PM, "Mike Friedman" <mgf at mgfconsulting.net> wrote:

>>> I have a client who is using Exchange and AD as their backend. They
>>> want to be able to send email to Exchange enabled groups from their
>>> Macs, but cannot. Has anyone else run into this?
>> 
>> Do you mean distribution groups?
>> 
>>> 
>>> Also, any suggestions for best/most compatible/least irritating
>>> client
>>> for use with Exchange? Apple Mail's support isn't all that great
>>> (they
>>> are running into problems with email not updating). Is Entourage the
>>> way to go?
>> 
>> Pretty much. E'rage 2008 is the best native Exchange client you'll
>> find on
>> the Mac.
> 
> Yes, I mean to distribution groups. The client claims that they do a
> lookup in address book, send the email and it never goes anywhere. I
> haven't seen this myself, but I haven't tested it extensively.  It's
> one of these situations where the real consultant brought me in
> because he doesn't know much about the Mac, and kind of dumped this on
> me. Frankly, I wouldn't have chosen Exchange for a small mostly Mac
> office, but that horse has left the stable.

There's a LOT of variables in using AB with Active Directory. For one, do
they have Active Directory in the contact paths in Directory Utility? Do
they have the proper searchbase? Active Directory LDAP lookups tend to
require authentication, and in AB, you tend to have to do the kerberos
principal-style user names.

If you can search the GAL, then the distribution lists should show up. You
can't edit or create them, but you can use them.

As far as exchange goes, other than costs, the biggest problem tends to be
that too many exchange administrators don't know a damned thing about email.

Oh, is this exchange 2003 or 2008?

-- 
John C. Welch         Writer/Analyst
Bynkii.com              Mac and other opinions
jwelch at bynkii.com