MAC OS X tiger help for a Windows technician

[John C. Welch]

COMPLETELY ignoring every previous post, and not particularly caring that I
have.

On 6/13/07 10:07, "Shawn Connelly" <Shawn.Connelly at itsservices.com> wrote:

> I have two concerns that I have to resolve tomorrow. One of the machines
> has a new user who created herself a new account. She is unable to
> install use certain fonts. Yet if she logs in with the previouse
> employees ID she can use those fonts. I do know however that both
> accounts are administrators on the machine.

Okay, so since you have people who are, from what I can tell, not really
administrators, yet doing administrator things. This sounds to me like you
might have some self-administered bullets in various feet, and is one of the
cases where running "Repair Permissions" from /Applications/Utilities/Disk
Utility would be a good first step.

> 
> Issue number two is the same machine freezes regardless of what account
> you use if you try to print from withing firefox or safari (like off a
> web page) yet if you are within photoshop or any other program the
> machine prints fine.

First, please define "machine freezes" better. that is an astoundingly vague
description.

Let us know what happens after the permissions repair with this too. If that
doesn't help, then watch both the console and system logs in
/Applications/Utilities/Console to see if any messages are thrown when this
happens. 
 
> On the other machine I need to be able to give administrator rights to a
> new user. If the user does not know the old employees account details is
> there a way to access a default ( if there is one on MACS) account on
> the machine so I can edit the users rights?

Log in as any *other* user with administrator rights, and you can do this.
Root login is not required for this operation.

Also, please, please, PLEASE include things like OS versions, network
information, etc. It really helps us help you.

-- 
John C. Welch         Writer/Analyst
Bynkii.com              Mac and other opinions
jwelch at bynkii.com