MAC OS X tiger help for a Windows technician

[Eric Taylor]

I have two concerns that I have to resolve tomorrow. One of the machines
has a new user who created herself a new account. She is unable to
install use certain fonts. Yet if she logs in with the previouse
employees ID she can use those fonts. I do know however that both
accounts are administrators on the machine.
There are numerous places to hide fonts in OS X. This sounds like the fonts were placed in the the first user's Library/Fonts folder (ie ~/Library/Fonts). Move them from there to /Library/Fonts for all users on the machine to see them. Or just load them dynamically using the free font manager called Font Explorer X from LinoType. It's like iTunes for fonts.

Other miscellaneous OS X font locations, FYI:
/System/Library/Fonts
/Library/Fonts
/Classic/Fonts
/Library/Application Support/Adobe/Fonts (for Adobe apps only)
/Applications/Adobe InDesign CS[2-3]/Fonts (for InDesign, various versions)
Issue number two is the same machine freezes regardless of what account
you use if you try to print from withing firefox or safari (like off a
web page) yet if you are within photoshop or any other program the
machine prints fine.

Not sure what "freezes" means. If it means a gray screen kernel panic, then you need to check /Library/Logs/panic.log for hints.

If it means the application hangs, try console.log or system.log (use /Utilities/Console to view these logs).

If you mean it crashes the printer, then try printing to a true postscript device and not an emulated one, such as most HP Laserjets contain these days.

Best o' luck,
Eric.


... I was thinking of the immortal words of Socrates, 
who said, "I drank what?!?"
-Real Genius, 1985

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