MAC OS X tiger help for a Windows technician

[Dan Shoop]

At 1:07 PM -0400 6/13/07, Shawn Connelly wrote:
>First off let me start off by saying the last experience in depth I ave
>had with a MAC was back when the screen were all still black and white!

First, that's a Macintosh, or "MAc" for short. MAC is a networking term ;)

>I would appreciate the help that any one of you guys and gals could give
>me because I am at a complete loss right now. (gulp.....as I swallow my
>pride)

So why not read the docs, pick up any of the numerous books, or... OK 
I guess that's too much to ask.

>I have two concerns that I have to resolve tomorrow. One of the machines
>has a new user who created herself a new account. She is unable to
>install use certain fonts.

How did she try installing them?

>  Yet if she logs in with the previouse
>employees ID she can use those fonts. I do know however that both
>accounts are administrators on the machine.

OK, so perhaps the previous user has those fonts installed into her 
fonts directory, where they work.

>Issue number two is the same machine freezes regardless of what account
>you use if you try to print from withing firefox or safari (like off a
>web page) yet if you are within photoshop or any other program the
>machine prints fine.

So you reinstalled these applications?

>On the other machine I need to be able to give administrator rights to a
>new user. If the user does not know the old employees account details is
>there a way to access a default ( if there is one on MACS) account on
>the machine so I can edit the users rights?

Enable root, and login as root. Read the docs for how to do this.
-- 

-dhan

------------------------------------------------------------------------
Dan Shoop                                                   AIM: iWiring
Systems & Networks Architect                      http://www.ustsvs.com/
shoop at iwiring.net                                http://www.iwiring.net/
1-714-363-1174