MAC OS X tiger help for a Windows technician

[Shawn Connelly]

First off let me start off by saying the last experience in depth I ave
had with a MAC was back when the screen were all still black and white!

I would appreciate the help that any one of you guys and gals could give
me because I am at a complete loss right now. (gulp.....as I swallow my
pride)

 

I work for a company that is all Windows based machines expect three
brand new MAC G5's with dual nvidia graphics cards, 4gb of ram and dual
processors. Yes even from a windows techs prospective these babies rock
the house with graphics and video rendering.

 

I have two concerns that I have to resolve tomorrow. One of the machines
has a new user who created herself a new account. She is unable to
install use certain fonts. Yet if she logs in with the previouse
employees ID she can use those fonts. I do know however that both
accounts are administrators on the machine.

Issue number two is the same machine freezes regardless of what account
you use if you try to print from withing firefox or safari (like off a
web page) yet if you are within photoshop or any other program the
machine prints fine.

 

On the other machine I need to be able to give administrator rights to a
new user. If the user does not know the old employees account details is
there a way to access a default ( if there is one on MACS) account on
the machine so I can edit the users rights?

 

Thanks to anyone who can help.

 

 

Shawn Connelly