The Blog

What we do instead of sponsoring the SuperBowl

by Linda Sharps on April 20, 2006

Advertising is always a difficult activity for a company to justify. It's not cheap, for one thing, and it's not an instantaneous return-on-investment expenditure–not too many people see one ad and break their legs rushing to a store in order to buy the promoted product.

Well, unless we're talking about the complete second season of Deadwood, because speaking personally I just can't get enough of Calamity Jane. I'd share my favorite Jane quote with you, but this is a family-friendly blog.

Anyway: advertising. We don't typically do web advertising, in part because we have this browser we develop that helps you avoid web ads, but we did decide to buy some space in a couple Mac magazines and see how that went. 

We've been advertising in Macworld and MacAddict for a while now, and I thought I'd share the upcoming June artwork for those who are interested (and even those who aren't, I guess, in which case I apologize for today's ho-hum content and direct you to this fine link instead).

(This is the same ad we ran last month, but we've had a number of different ones. Maybe I'll post an Omni “ad gallery” so you can see them all.)

I can't really tell you how definitively successful (or not) the print campaign has been–there's that elusive ROI thing again–but we have heard from a few folks who may not have known about Omni otherwise. That seems good.

We chose to try advertising because we're a small software company with a limited number of resources trying to get our name out there. It doesn't seem like it would be such a challenge in a fairly finite Mac OS X world; after all, a couple of our applications are bundled on a LOT of Apple hardware these days. And yet a not-uncommon description of Omni is “the best software you've never heard of”. 

So, talk to us, folks. How do you typically find out about software? Magazines, news sites, blogs, the shelf of a retail store, word of mouth–what's most useful to you?

 

Comments

I heard about Omni through the mac web when omniweb 5 was getting to be released. And more recently I've been using omnioutliner. Now I have no use for omnigraffiti yet and I don't think I will in my line of work. But if I ever did I know where to go. I try to spread the Omni word as best I can without coming off looking like too much of a geek (because the ladies don't like the geek)


And I think it would be cool if you were ablt to resize that ad so people could use it as a desktop wallpaper or even if you had a few Omni wallpapers out. I would say just crop out the bottom after where it says power your productivity and either keep that or replace it with Omni… but that's my

$.02 and I would like some change back!

JB

04.20.06 8:34 AM

I think word-of-mouth is one of the most powerful advertising methods, and not something you can easily just go for too.  But 2 things come to mind, Quicksilver over at blacktree.com and Delicious Library.  Both I heard through word of mouth and both are pretty well known (possibly Quicksilver only in the more geeky area).  But I remember when Delicious Library was underworks and everybody saying hey you see this?  Key is having something impressive enough to have people say 'hey check it out!'  I would say OmniGroup software is awesome, I wish I used it more though.  I've shown off OmniGraffle a bit and always say it's name whenever anybody is talking or doing flowcharts, down side is at work I can't really say use OmniGraffle when they're firing up Visio on their PCs.  Ugly app.

jerome

04.20.06 8:55 AM

I'd agree with Jerome that word of mouth is very important - particularly through blogs now.  I first found out about Omni software by reading about OmniWeb - and that led to me buying OmniOutliner and OmniGraffle when they appeared.


Otherwise, I tend to browse through new listings on MacUpdate and VersionTracker looking for interesting programs - and follow blog recommendations.

Karen

04.20.06 9:38 AM

I think word-of-mouth, is it.


I'm spreading the word the best i can, but find that a lot of the push back I get is from developers who say *well it doesn't integrate with VISIO, and all of the other programmers I work with use VISIO*. Bah.


For my use, I consider it THE best tool for the job. I have been doing wireframe diagramming for quite some time now, and have always used illustrator to do the job. OmniGraffle makes the wireframe process SO much quicker and easier. I also recently moved into the JAVA development environment and must say that the GUI elements have become very handy for describing to developers how things will work. I could see the GUI palette being expanded.


I wonder how an ad that described how productivity could be increased would be helpful? Compare OMNIGraffle's features to that of illustrator or Visio (in the case of OMNIGraffle) for doing the same job. That's where I see the biggest benefits, in the simplicity. It saves loads of time.


I'd also say tapping the scientific communities might do some good. Scientists in general love these sorts of tools, and this one doesn’t have a daunting learning curve as some other design applications do.

Kim

04.20.06 9:54 AM

Someone told me about OmniWeb 2 1/2 years ago. 

He was a quirky kind of guy, so I didn't pay much

attention and continued using only mozxxxa.org-

based browsers. 


Then, a friend came to visit me with his powerbook

and I discovered OmniGraffle and OmniOutliner

when poking around in the Applications folder.


I thought they were both cool because they embodied

what I was looking at the mac for: tools that stay

out of your way and make your job easier.


In fact, the more I played with OG & OO, the more

I wanted a mac.

2 months later, I cleaned out my savings and bought

a powerbook.  Then, later I discovered OmniWeb because

I liked OG & OO so much.


So I can say that 1) I discovered the tools by accident…

but only because they were bundled on the PB G4.

2) that your tools sold me on the Mac—it was

cool, but not cool enough for me to part with my

money for electronic and computer stuff (I work

in software for many years, but hate to spend money

on computers or software).

Matthew Barker

04.20.06 9:57 AM

Word of mouth, definitely. Perhaps in a wider sense in which I'd include things like personal blogs and random observations. See people doing something cool that you want to do as well? Just ask them how they do it!


As I find the computer press and retail locations abominable and avoid them, I doubt that they play a significant role for me.

ssp

04.20.06 11:04 AM

I'm pretty sure my method of discovering new software isn't all that common; I'm subscribed to the VersionTracker Mac OS X RSS feed through NewsFire, so I'm kind of glancing at everything.


As far as my experience of Omni is concerned, your game ports are stellar (Oni, FAKK 2, Fallout 1/2, et al) and I must have been using OmniWeb from the first version (I'm sure I remember trying it on my Bondi Rev B iMac (after putting a bigger hard drive in it, of course) when I tried out 10.0 (can you believe they called that “Cheetah”?).

Michael C Black

04.20.06 11:24 AM

Honestly? Word of mouth is dandy, but you simply have to get the WORD out. Get on some of the Mac podcasts out there. (Like, I dunno, ours?) Get the Mac web writers to review the software. Place small ads, cheaply, on MANY Mac web sites.

Tim

Tim Robertson

04.20.06 11:26 AM

I generally find myself preferring word of mouth as a source for new software. “Word of mouth”, of course, means something more along the lines of “word of blog”. Sure, I have a few other friends who are software enthusiasts (they actually care about what they're using), but for the most part I find recommendations from bloggers.


I'm also someone who follows along a bit at MacUpdate. Reviews there are helpful. I can say I've added a few for OmniWeb.


Until recently, I also read the Mac print magazines (Macworld, MacAddict, and MacHome). The awards Omni software win are nice to see.


I think your friendliness towards other developers is helpful as well. Keeping up with your frameworks and being mentioned at macdevcenter.com and working with other small Mac software companies keeps you on everyone's good side. I think this is how I originally found OmniWeb, checking out the Cocoa frameworks for my own development.


Thanks for great products, and good luck getting your software around!

Ryan

04.20.06 11:45 AM

Skywriting.

Chucky

04.20.06 11:46 AM

I've known you guys since your very beginning: I still remember OmniWeb being a NeXTSTEP-only beta-product. And a terrific one! God, how I loved the geeky SGML-to-RTF-to-HTML-conversion :-)


Regarding your recent advertising initiative, I feel somehow torn. I know almost all of your products and you use them as well (paying user, yeah!). I love them and I know about their unique selling propositions. But the ad you are showing makes me feel sad. Despite looking kind of “cool”, “off-beat” and “distinctive”,  it doesn't even remotely drive home the bare essentials of an ad: Attraction, Desire, Interest, Action.


OK, I'm in the business of design and we do a lot of work for smaller companies so I'm probably somewhat biased: But you could do better, much better!


Drop me a note, if you like to get some more professional feedback ...

Michael Burgstahler

04.20.06 12:37 PM

Definitely word of mouth and websites like MacUpdate for me. Release updates often is the best advertising IMHO.

Abhi Beckert

04.20.06 2:40 PM

I would say: word of mouth, through friends, usenet and maybe the comments on sites like VersionTracker and MacUpdates.

Corentin

04.20.06 3:00 PM

Word of mouth, colleagues, friends…


I'm sorry to say, I don't like your latest ad. If I don't know what OmniWeb is some killer browser, then that portion of the ad means nothing to me. OmniOutliner is a little more self-explanitory. OmniGraffle, also not sure.


If people know your software enough to know them by name, then a tagline like “power your productivity” makes sense. Otherwise, it's jargon we've heard 100 different ways before.


“Software that helps you get things done.” - also verging on meaningless. I think everyone dislikes software that doesn't help you get things done, so at least you didn't go that route ;)


It sounds like a standard MS marketing campaign. “Increase your productivity, maximize your workflow, decrease project overhead…” blah… means nothing.


Tell me the awards this stuff has won. Tell me the key features OW has over other browsers. You don't have to write a book, but offer more intrigue than a pile of jargon.


I do like the free trials blurb.

Forrest

04.20.06 6:09 PM

I mainly find out about software by following recommendations on blogs and news sites such as Daring Fireball and Ars Technica. These kinds of sources are more likely to reach geeks than the general public, but that's not necessarily a bad thing, because geeks are early adopters and great evangelists. The geeks will tell their mothers, who will tell their hairdressers…


I have found that many users who contacted me about my own software heard about it on mainstream Mac news sites such as MacNN and MacCentral, so be sure to always send a press release to those.


There's also word of mouth, but there just aren't that many Mac users around to spread the word.

Amar Sagoo

04.20.06 9:51 PM

Before I say where I heard about your apps, I'd just like to say that one of the previous posts mentioned science as a potential market.  While OmniOutliner and OmniGraffle are useful in the world of research, I think they target the business world more.  I see a market for some interesting software in research that are easy to use and powerful at the same time - kind of like OmniGraffle and GraphClick (see below). 


I'm a grad student at a large research lab and I can't tell you the number of times that I see presentations with graphs generated in Excel presenting data from 100 million dollar projects.  Sad.  I do most of my data analysis and plotting in Python and matplotlib and all of my writing in Latex (via BBEdit).  These tools are great but could certainly use a Mac touch.  Graphing in on a Mac pretty much stinks.  All the programs I've seen have very strange interfaces, are very expensive, or are archaic. 


—-


I heard about Omniweb years ago on the Macnn forums.  That and Launchbar (wonderful product). 


OmniOutliner I picked up after reading some stuff on some blog or another.  I'd tried it before that, but I'd never really seen the use for it. 


OmniGraffle was finally bought because I needed a diagramming application.  This was one I always liked but didn't purchase until I had a use for it.


One other notable shareware application I picked up was GraphClick.  I heard about that since it won an Apple Design Award.  As soon as I heard what it did, it was mine.  Very useful app in the world of science.

Tim Gray

04.21.06 1:15 AM

I heard about OmniGraffle from a discussion on a network professionals mailing list, where someone sought advice on Visio-alternatives.


I would love to really use it in production, only problem is we're a Linux-Shop, so my colleagues need some way to also edit those graphs I can create in a whiz with OmniGraffle… So, I'm not a paying customer yet, but really willing to become one ;o)

Arne

04.21.06 2:56 AM

For me you guys are the other productivity suite…


You are secret weapons.


Maybe that's the problem.


I have to say, your existing audience is probably made up of 'it was on the machine when i bought it'  types and geek/early adopter/blog-readers.


Not an advertising led audience.  Ads might help you maintain your lead profile (and you do have one) among indie Mac developers.


You might be better off asking us what attributes we would ascribe to you. 

- Great UI,  you folks think of the user like few others.

- Useful, beyond Getting Things Done.

- Quality, high-end products.


Forrest above didn't really like you mentioning these, I guess he's right in that you need to communicate that without necessarily saying it.  He is certainly right in that your list of awards does indicate your lead profile.


For me.  You could expand your geek/early adoptor/'key opinion' maker profiles by SPONSORING small productivity, graphic design, Mac blogs.    (Now I feel like starting one…)  There's podcasts with a high profile (the maccast comes to mind, it posts its show notes in OOP)  And others.  I think this kind of 'community support' advertising would be in keeping with your profile and would consolidate it.


I think you should steer clear of general non-targetted ads like the blue one.  This doesn't address anyone in particular but promotes you as a company.  I think you have genuine offers to make on the productivity end, whether in OOPs capabilities and the huge GTD audience that's out there, or equally, in the graphic design and presentation end of things.  Ads which told those stories in the right place (man) would be more effective.  Where and how would need careful thought. 


I too would love to discuss these issues with you separately…  but for now, my family is waiting with the Friday night DVD and popcorn…

Tommy Weir

04.21.06 7:00 AM

>Forrest above didn’t really like you mentioning these

Not sure what you mean by that. When I was referring to “jargon” I was thinking more along the lines of “productivity.” That means different things to different people. MS Publisher is supposed to increase productivity for graphics production - but only for people who aren't familiar with pro graphics tools. For me, it decreases productivity.


The ads would only appeal to me if they were specific. Mention the extra effort put into UI. Mention the finer touches, but let me decide if they're for me or not. I guess I would compare the current ad to a menu at a restaurant which just had “you'll like,” “you will like even more” and similar descriptions for each dish, rather than what they're made up of.


*misses zoomed text boxes*


Now I notice Tommy basically said the same thing about non-targeted ads. I also agree with him about sponsoring Mac blogs and I would extend that to forums. I would guess that someone who spends $30 for a browser is more likely to find you via the web than through a print mag.

Forrest

04.21.06 7:42 AM

>but let me decide if they’re for me or not.


Amen to that.

Tommy Weir

04.21.06 8:18 AM

Fun fact: My Firefox ad blocker blocked the ad image in this post.

Mark Gardner

04.24.06 2:33 AM

(not verbatim, but one of my favorites)


Doc: I take it you've been on a bender?


Jane: Yeah, WTF is it to you?


Doc: I meant no judgement. If you we're a farmer I'd ask how your farming was going.

Ralph Fontcuberta

04.24.06 3:22 AM

User since OmniBackup and OmniWeb on the original MacOSXServer, pre OSX. Your tech support was good then and still is. I wish you'd do a spreadsheet that works with Graffle. Don't advertise online, please. Just keep doing what you do and do it well. The biggest companies are never the best.

L Larson

04.24.06 4:10 AM

Versiontracker (and for some reason I only tend to click on ads in versiontracker, particularly if they're pretty), blogs

mike

04.24.06 6:28 AM

I first learned about Omni software by using it (preinstalled with OS X on my Mac)... later upgrated to current/pro versions of OO and Graffle because they were so useful.  Having full-fledged versions come with Macs is definitely a great way to mass-market to Apple customers.

Henry

04.24.06 10:38 AM

My main sources to hear about software are a combination of MacUpdate.com (I'm a shareware junkie), and articles in the various blogs and news sites.


I've noticed a lot of developers really crank out releases and partner them with press releases so as to get a little more buzz. It's a thought…

Nik

04.24.06 10:55 AM

I probably learn the most about new apps through magazine features, and occasionally something that catches my eye at MacUpdate.com.


However, I have learned a lot about some apps I haven't used much (if any) in the past like Extensis Suitcase and Portfolio at my job in the past several months.

Chad

04.24.06 12:19 PM

My girlfriend, who recently switched to Mac, mentioned to me “What a waste of ad $... they don't even tell you what the product is.”  My take away from this is simply that some people like a more descriptive illustrative form of advertisement.  What can the product do?  How will it benefit me?  Why do I NEED it?


Personally I use OmniOutliner and OmniGraffle EVERY DAY, so I know and love the products and gladly show them off to friends and coworkers.

JohnB

04.25.06 2:58 AM
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